StoryPulse VoC is a comprehensive feature set....

10 MILLION Responses

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3000 REPS

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25 Countries

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Features

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Offline | Online

Avoid connectivity struggle with full online and offline functionality. Fields forces can seamlessly capture important customer information and demonstrate engaging content without having to also manage connectively issues. When users are out-of-range, or without connection, they can continueto leverage the full functionality of StoryPulse then synchronize back to their CRM system at a later time which is convenient for them.

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Live Poll

Engaging audience in a classroom or at an event is a major challenge. StoryPulse provides an easy way for academicians, Product Managers, Presenters to define assessments, publish them to their audience and capture results real time.

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Kiosk Mode

StoryPulse empowers brands to present engaging surveys in kiosk mode, capture guest feedback and alert managers as needed. We partner with industry leading hardware providers to offer and end-to-end solution for retail stores.

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Real Time Notifications

Customer retention in Retail, Hospitality is of paramount importance. It is important for a Store Manager or a General Manager at a hotel to immediately address any concerns from their guests.

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Assessment Sharing

Often times, multiple sales representatives engage with the same customer. It is important for each of the team members to have visibility to the customer's historical feedback so that that the conversation can be channeled properly. StoryPulse enables this with next generation architecture.

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Assessment visibility

StoryPulse empowers brand managers and marketers to tailor surveys to the right audience based on specific attributes in the CRM platforms.

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Advanced Text Analytics

FocalCXM integrates with ForestRim Technologies, a leader in the text analytics space. Feedback from the web and unstructured text captured within StoryPulse can be sent into the ForestRim platform and and analyzed using custom algorithms such as Textual Disambiguation to make better sense of the unstructured text.

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CRM Integration

Provides ability to collect feedback from intuitive visual diagram in addition to traditional text based Surveys. Engagement through visual diagrams transforms the information collection process from a cumbersome task into an intuitive selection process based on common visual models and pre-scripted question and answers.

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Visual Presentation

Provides ability to collect feedback from intuitive visual diagram in addition to traditional text based Surveys. Engagement through visual diagrams transforms the information collection process from a cumbersome task into an intuitive selection process based on common visual models and pre-scripted question and answers.

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Quizzes

Sales representatives can deliver surveys as quizzes in StoryPulse. This will help them better engage with their audience and educate them with right content.

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Gamification/Games

StoryPulse can also empower brands to deliver custom Games using the platform. Games can be created using HTML5 and pushed through the platform onto iPads. These games have proven to help brands better engage their audience and get the key message across.

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Assessment Segmentation

Provides ability to collect feedback from intuitive visual diagram in addition to traditional text based Surveys. Engagement through visual diagrams transforms the information collection process from a cumbersome task into an intuitive selection process based on common visual models and pre-scripted question and answers.

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Branding

Provides ability to collect feedback from intuitive visual diagram in addition to traditional text based Surveys. Engagement through visual diagrams transforms the information collection process from a cumbersome task into an intuitive selection process based on common visual models and pre-scripted question and answers.

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Custom Algorithms

Not just for customers! Leverage StoryPulse’s content delivery and tracking capabilities to drive internal education programs. Education programs can be quickly distributed and completed by your field forces while providing education departments transparency into education effectiveness.

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Consent Forms

Not just for customers! Leverage StoryPulse’s content delivery and tracking capabilities to drive internal education programs. Education programs can be quickly distributed and completed by your field forces while providing education departments transparency into education effectiveness.

Benefits

Affordable We designed this for the global market
Live Poll
Real Time

Customize your audience interaction

Multiple Choice

The most popular question type lets the audience choose one or more options that you provide - it's both easy and effective.

Image Choice

Visualize your questions and let your audience vote on images to interact in a new way.

Word Cloud

Impress everyone with a beautiful Word Cloud, rearranging itself in real-time to emphasize the most common words submitted by the audience.

Quiz

Energize the audience with a fun and learning-intense competition using Mentimeter Quiz.

Scales

Let the audience rate statements on a scale; a quick way of getting useful data and analysis of trends and progress.

Open Ended

The Open Ended question-type lets the audience freely type in their answer and is perfect for capturing audience insights.

Questions from Audience

New! Give your audience a voice and let their questions be heard with Mentimeter's Q&A tool. Use Moderation to have full control over your presentation.

100 points

Determine which items are the most important through the sophisticated 100 points method.

2 by 2 Matrix

If Scales are not enough, you can let the audience rate items in two dimensions to decide on complex matters.

Who will win?

Take away some of the tension in the voting by only presenting the winner, boosting the atmosphere with confetti.

Quick Form

New! Collect information from your audience during your presentations to generate leads or to add more ways to analyze the data.

Quick Slides

Add text and images to complement your regular Mentimeter questions.

Reactions

Let your audience react to every slide and take interactivity to a new level.

Discover all the powerful functionalities

Hide & show results

Hide and show results with a button.

Countdown

Auto-close the poll after a set amount of time.

Export your data

Need your data in a spreadsheet? Just export and enjoy.

Segment data

Segment based on your audience's previous answers.

Profanity filter

We don’t like swear words either.

No installation

No hardware, app or installation required.

Open and close voting

Have full control over your presentation.

Share templates and knowledge

Within your team or organization.

Upload a custom grid

Customize the 2 by 2 Matrix to your liking.